WE HAVE PROCEDURES IN PLACE TO DO OUR BEST TO ENSURE THAT PARTS ARE CHECKED CAREFULLY FOR DAMAGE BEFORE BEING PUT IN TO STOCK TO ENSURE THAT WE ONLY SUPPLY GOOD QUALITY PARTS AND THAT ANY DEFECTS NOTED WITHIN OUR LISTINGS TO GIVE YOU THE MOST HONEST DESCRIPTION POSSIBLE. AT OUR BUSIEST PERIODS WE CAN BE PROCESSING UP TO 100 PARTS A DAY SO OCCASIONALLY SOMETHING MAY GET MISSED. WE WOULD NEVER KNOWINGLY FAIL TO DESCRIBE A PART TO THE BEST OF OUR ABILITY.